Refund Policy
Last updated: September 15, 2026
This is a pre-launch draft for review. Final terms will be published before paid access opens.
1. Pre-launch
Recast is currently on a waitlist. No charges are collected at this stage.
2. Failed jobs
If a paid localization job fails on our side and cannot be completed, credits or charges for that job will be automatically returned. You should not need to contact support for standard failures.
3. Subscription
When subscriptions launch, we will publish a clear window for self-serve refunds (target: 7 days on first charge) and an in-product refund path — not an email-only process. Final terms will replace this draft before paid access opens.
4. Abuse
Refunds may be refused where we detect fraudulent use or chargeback abuse, consistent with payment-processor rules.